Attic, Insulation & Ice Dams

Ice Dam Removal in Toronto & the GTA

When a ridge of ice thickens along the eaves and the icicles start reaching for the ground, the clock is running. Behind that dam, meltwater is pooling on the shingles β€” and shingles are built to shed water running downhill, not to hold water standing still. Once it backs up under the courses it finds the nail holes, and then the stain shows up inside.

Steam is the only removal method we'd use on our own homes. Low-pressure ice dam steaming cuts the ice off in sections without touching the shingles underneath; hatchets, hammers and pressure washers all take roofing off with the ice. We cut relief channels first where water is actively backing up, then remove the dam, then clear the snow above it so the melt supply stops feeding the problem.

We'll also tell you the uncomfortable part: removal treats the symptom. The dam formed because heat escaping your attic melted the snowpack from below, and the water refroze over the cold eaves. Unless that heat loss gets fixed β€” air sealing, insulation, ventilation β€” the ice will rebuild after the next storm. We quote the removal and the permanent fix separately, so you can see both.

What this covers

  • Low-pressure steam removal of the ice dam β€” no hatchets, hammers or pressure washers
  • Relief channels cut first where water is actively backing up into the house
  • Snow cleared from the roof area above the dam so the meltwater supply stops
  • Frozen eavestroughs and downspout outlets opened so water has somewhere to go
  • A check of the attic or interior leak point while we're on site
  • Photos of the eave and shingle condition once the ice is off
  • A plain-language explanation of why this dam formed, with prevention options

Just need one small job done?

What affects the price

  • Ice thickness and how many metres of eave are dammed
  • Roof height and access β€” a rear two-storey eave over an addition is slower than a bungalow front
  • Whether water is actively leaking inside, which makes it a now job instead of a this-week job
  • Snow load that has to come off before the ice can
  • Valleys and inside corners, which grow the thickest ice and take the longest to steam
  • Eavestroughs frozen solid that need thawing as part of the same visit

Every home is different, so we don’t publish flat prices β€” the quote is free and based on your actual job.

Common questions

Can I chip the ice dam off myself?
Please don't. Frozen shingles shatter, and a hatchet or hammer takes the roof surface off with the ice β€” we see the damage every spring. There's also the small matter of standing on an ice-covered roof. The safe DIY contribution is a roof rake worked from the ground to pull snow off the lower slope before it can melt and refreeze.
Do salt pucks or ice-melt socks work?
Marginally. They can melt a narrow channel that relieves ponded water for a while, which has real value in an emergency. But they won't remove ice buildup on a roof, calcium and salt products can stain shingles and corrode eavestroughs, and the runoff kills whatever garden sits below. Think of them as a bridge to proper removal, not a substitute.
Why do ice dams form in the first place?
Heat escaping into your attic warms the roof deck and melts the snow sitting on it from underneath. That meltwater runs down until it crosses onto the overhang β€” which stays cold because there's no heated house below it β€” and refreezes. The ice builds into a dam, water ponds behind it, and eventually it backs up under the shingles. The lasting fix is air sealing, insulation and ventilation, not just removal.
Water is coming in right now β€” what do I do?
Contain first: catch the drips, move what's under them, and if a ceiling is bulging with trapped water, a small screwdriver hole through the drywall into a bucket releases it before the whole sheet comes down. Then call. Active leaking moves you to the front of the winter queue, and relief channels can usually stop the intake the same visit.
Will the ice dam come back this winter?
If nothing else changes β€” honestly, probably. The heat loss that built it is still running. Between removal and a permanent fix, keeping the lower roof raked after storms denies the dam its raw material. The real cure is attic work: seal the air leaks, top up the insulation, and let ventilation keep the deck cold.

Ready to sort out your ice dam removal?

Tell us what your roof needs β€” one small repair or a complete replacement β€” and get a free quote.